Served with a Small Claims Court claim in Ontario?

A defendant has 20 calendar days from service of the Plaintiff’s Claim (Form 7A) to serve and file a defence. Angelina Shuster, a paralegal licensed by the Law Society of Ontario, represents defendants in Small Claims Court across the GTA.

  • Claims up to 50,000 dollars
  • Defence: Form 9A
  • English and Russian

Free assessment

Send the date you were served and who is suing.

Four ways to answer a Plaintiff’s Claim

Under the Rules of the Small Claims Court, O. Reg. 258/98, one defence can combine these answers.

Dispute the claim

State why the claim is wrong and attach the documents relied on.

Form 9ARule 9.01

Admit part, propose payments

Admit the amount owed and offer monthly terms; an objection leads to a payment hearing.

Rule 9.03

Raise a legal bar

Started over two years after discovery, split to fit the court’s limit, or aimed at the wrong person.

Limitations Act s.4Rule 6.02

Claim back

Against the plaintiff, a co-defendant or a third party, such as a subcontractor, over the same events.

Form 10ARule 10.01

The dates that run against a defendant

Each one is set by the Rules of the Small Claims Court and counted in calendar days.

20days

Serve and file the defence

From the day of service, not the day the claim was read.

Rule 9.01
20days

Issue a defendant’s claim

From filing the defence; later only with leave.

Rule 10.01
90days

Settlement conference held

Within 90 days of the first defence, unless it admits the whole claim.

Rule 13.01
Man in a dark suit and tie reading a document with a pen at a desk, a woman seated across from him, brass scales on the desk

Bring these papers to the free assessment

They fix the service date and show which answer fits.

  • The Plaintiff’s Claim and every document attached to it.
  • How and when it reached you: the envelope, courier slip or email that delivered it.
  • The contract, quote or invoice the dispute is about.
  • Payments and messages: receipts, texts and emails with the plaintiff.
  • Photos and witness names about the work or goods.

If the 20 days have already passed

A default can still be challenged.

  1. Noted in defaultOn proof of service (rule 11.01).
  2. No defence without permissionOnly with the court’s leave or the plaintiff’s consent (rule 11.05).
  3. Default judgmentFor a debt or fixed sum, signed by the clerk without a hearing.

Rule 11.06: the court may set the default aside if

1the defendant has a defence with merit;
2there is a reasonable explanation for missing the date;
3the motion was brought as soon as reasonably possible.

After the defence is filed

A defended action under Rules 13 and 14.

  1. Defence served and filedWith proof of service; online everywhere except Toronto.
  2. Documents exchangedDocuments and witness lists 14 days before the conference (rule 13.03).
  3. Settlement conferenceA judge works to resolve or narrow the dispute, then does not hear the trial.
  4. TrialA defendant’s offer served 7 days before trial can bring up to double costs (rule 14.07).

Your representative in Small Claims Court

Law Society of Ontario By-Law 4 places Small Claims Court representation within a licensed paralegal’s scope of practice.

Woman with shoulder-length light blonde hair and tortoiseshell glasses in a black top against a plain grey background
Angelina ShusterLicensed paralegal, LSO
25+ yearsOf work on criminal and immigration files, as her profile sets out.
Same person throughoutFrom reading the claim to the conference.
Two languagesEnglish or Russian.
Office on Yonge StreetSuite 205, 10211 Yonge Street, Richmond Hill.
“I was greatly impressed by the efficiency with which Angelina handled our immigration case. All of our concerns, however minor, were promptly addressed by her. In addition to her efficiency she provided us with personal support at a time when it was most needed, the nerve-wracking days before the scheduled interview with the Immigration Officials. She reassured us and alleviated our fears, rational as well as irrational.”
Olena · client

Questions defendants ask about Small Claims Court

Man in a navy suit reading a sheet of paper at a desk, brass scales in the foreground and a justice statue by the window
Can a paralegal defend me in Small Claims Court?

Yes. Under Law Society of Ontario By-Law 4, a licensed paralegal may represent a plaintiff or a defendant in the Small Claims Court.

If I lose, how much in costs can I be ordered to pay?

Section 29 of the Courts of Justice Act caps costs, other than disbursements, at 15% of the amount claimed, unless the court penalizes unreasonable behaviour.

Can what I say at the settlement conference be used at trial?

Rule 13 keeps settlement conference discussions confidential, and the judge who conducts the conference does not preside at the trial.

This page is general information about defending a Small Claims Court action in Ontario and is not legal advice. Reading it does not create a paralegal-client relationship. Won at trial? See enforcing a judgment.

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